24/7 Outsourcing

Grow your team without breaking the bank.
Quality talents that are passionate about your product and brand.
Metrics and tools that ensure maximum efficiency.

Free consultation. No contract.

Our Core Services

E-Commerce Support

Our E-Commerce solutions encompass live chat support, digital merchandising, and inventory management cultivating a buyer community that enhances your online business.

Data Entry & Transcription

Our skilled team of typists, transcribers, and clerks efficiently handles all data entry needs, from large volumes of accurate information to transcribing audio files and managing clerical tasks.

Invoice & Order Processing

Our Supply Chain solution optimizes Inventory, Orders, Invoices, and Last Mile delivery processes.

Supply Chain Support

Our Supply Chain Support solution optimizes Inventory, Orders, Invoices, and Last Mile delivery processes. We streamline order management, enhance invoicing efficiency, and ensure on-time deliveries with advanced technology and a collaborative approach.

Chat support

Our 24/7 chat support teams engage customers across multiple platforms (Live chat, Social Media, SMS, and Email support) for seamless issue resolution.

Technical Support

Our dedicated team swiftly resolves technical issues from the first interaction, meeting client service level agreements and security requirements.

Supported Channels

SnappyCX integrates with your business support platforms and channels.

Email

Live Chat

Social

Back-Office Support

1000+

vetted agents pipeline

Never worry again about Quality Support

We are committed to providing the highest level of service to your customers. Our agents are trained to deliver prompt, courteous, and knowledgeable support, ensuring that every interaction leaves a positive impression while meeting all KPIs.

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99%

customer retention

Onboard within a week!

Adaptive support talents that can quickly integrate with your team within the first week. Whether you need support for seasonal spikes or require round-the-clock assistance, our team can scale up or down as required to meet your demands.

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